Terms and Conditions

Effective date: September 17, 2026

These terms govern use of the Decatur Towing Pros website, the service-request form, and related online materials. By using the site you agree to these terms. If you do not agree, please do not use the site.

What This Site Is For

The site describes towing and roadside services available in the Decatur and Macon County area and lets you request help by form, phone, or email. Content is informational. A request submitted online is not a confirmed dispatch until we accept it and agree on the work and price.

Quotes, Pricing, and Service Limits

Any price discussed by phone or form is based on the details you provide (location, vehicle type, distance, equipment needed). Conditions on scene — extra recovery work, incorrect vehicle description, restricted access — may change the final amount. We will explain material changes before proceeding when practical. We may decline service when conditions are unsafe, the vehicle cannot be moved with available equipment, or the request falls outside our coverage area.

Your Responsibilities

You agree to provide accurate location and vehicle information, to secure personal property in the vehicle, and to follow reasonable instructions from the driver on scene. You are responsible for obtaining any permission needed to enter private property or gated lots.

Limitation of Liability

To the fullest extent allowed by Illinois law, Decatur Towing Pros is not liable for indirect, incidental, or consequential damages arising from use of the website or from towing and roadside services, except where liability cannot be limited by law (including injury caused by our negligence where such limitation is prohibited). Our total liability related to a specific job is limited to the amount paid for that job, except where a higher limit is required by law.

Website Content and Availability

We try to keep information current but do not guarantee that every page is complete or error-free. The site may be unavailable during maintenance or outages. We are not responsible for third-party sites linked from these pages.

Intellectual Property

Text, layout, and branding on this site belong to Decatur Towing Pros or its licensors. You may not copy substantial portions for commercial use without permission.

Governing Law

These terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules. Disputes arising from the site or from services arranged through it will be handled in courts located in Macon County, Illinois, unless applicable law requires otherwise.

Changes

We may update these terms from time to time. The effective date above will change when we do. Continued use of the site after an update means you accept the revised terms to the extent permitted by law.

Contact

Questions about these terms: info@decaturtowingpros.com or (217) 571-9115.